Find answers to common questions about COSMABL
COSMABL is a mobile cosmetic clinic — our AHPRA-registered practitioners deliver premium aesthetic treatments in the comfort of your own home.
We're continuously expanding our service areas. Enter your location on our platform to see available practitioners near you.
Yes! All COSMABL practitioners are:
You can cancel or reschedule appointments through your account dashboard. Please review our cancellation policy for specific timeframes and any applicable fees.
Payments are processed securely through our platform. We accept major credit cards and other payment methods. Payment is typically taken at the time of of appointment.
Client satisfaction is our priority. If you have concerns about your treatment, please contact our support team immediately using the feedback form
All cosmetic procedures carry risks. Before any treatment proceeds, your practitioner and our Medical Director discuss the risks relevant to your treatment with you as part of a real-time prescriber consultation. Please review our risks and recovery information before booking.
Many treatments require an initial consultation to assess suitability. Your practitioner will discuss this with you when booking.
Email your qualifications, insurance documentation, and portfolio to clinicians@cosmabl.com. Our team will review your application and guide you through the onboarding process.
Payments are processed through the platform and transferred to your account according to our payment schedule.
We charge a commission on each booking. Specific rates are discussed during the onboarding process.
No, prices are set by COSMABL.
Through your practitioner dashboard, you can set your availability, manage bookings, and update your calendar in real-time.
We offer a wide range of aesthetic services including:
Browse our service descriptions and practitioner profiles. You need to book a consultation to discuss your goals and recommend appropriate treatments.
Your practitioner will explain the procedure, discuss any concerns, and ensure you're comfortable throughout. Treatment times vary depending on the service.
All cosmetic procedures carry risks. Side effects vary by treatment type. Your practitioner will discuss the potential side effects relevant to you during your consultation, and you can review our risks and recovery information before booking.
Please contact our technical support team using the feedback form with details about the issue you're experiencing.
Log in to your account and navigate to your profile settings to update your information.
Click "Forgot Password" on the login page and follow the instructions to reset your password.
Yes. We use industry-standard encryption and security measures to protect your data. Read our Privacy Policy for more details.
We use secure payment processing and do not store your full payment card details on our servers.
Still have questions?
Visit our Contact page.